Skip to main content

How Do I Request a Refund?

Step-by-step instructions for requesting a full refund during the book review process.

Jaco Gerrits avatar
Written by Jaco Gerrits
Updated today

If you've requested changes to your book and you're still not happy with the result, you can request a full refund directly from your dashboard.

Steps:

  1. Log in at toddles.ai and go to your dashboard.

  2. Open the book that's in review.

  3. After we've delivered the updated version with your requested changes, you'll see a Request Refund button.

  4. Tap the button to process your refund.

What to expect:

  • The refund is processed instantly when you tap the button.

  • The money will typically be back in your account within 1-2 business days, depending on your bank.

Please note: Refunds are only available during the review process, before the book has been approved or has entered production.

Did this answer your question?